faqs

MFLC Frequently Asked Questions

Check out some of these frequently asked questions to see if you may be a good fit for the MFLC program.

  • If I am a current Magellan MFLC employee or the employee of a Magellan MFLC staffing subcontractor, do I need to complete an application and re-apply?

    No, you are already a Magellan MFLC employee or employee of a Magellan MFLC staffing subcontractor and do not need to complete an application and re-apply.

  • What is the Military & Family Counseling (MFLC) Program?

    MFLC provides short-term, nonmedical “walk-around” counseling services to eligible military members and their families in the United States and abroad. MFLC services are intended to ensure that personal and family issues of military service members do not detract from military operational readiness. Through MFLC, service and family members have access to confidential counseling services with trained professionals who are not part of the military system. In addition, children, youth, and their families receive services through the Child and Youth Behavioral Counseling Program (CYB) which is designed to support staff, parents, and—with parental consent—children of the military, on topics specific to growing up in the military culture.

  • What makes a successful MFLC counselor?

    • Passion for serving the military so that service members can continue to focus on what they do best—serving and defending the nation’s freedom.

    • Easily accessible, approachable and ready to connect service members and families with the most appropriate resources to address their issue(s).

    • Knowledgeable about military culture, responsive to a full range of service member and family needs, and skilled at short-term, solution-focused problem solving for everyday military and family stressors.

    • Able to demonstrate understanding, sensitivity, and empathy for service members and their families, including the ability to develop trusting relationships and to work effectively with individuals from diverse racial, ethnic, and socioeconomic backgrounds.
  • How is this MFLC counselor role different from what I’m doing in my independent practice?

    The MFLC counselor rotation or surge assignment role is a full-time position that requires a commitment to providing 40 hours of services per week onsite at or near military bases. “On-demand” assignments are typically weekend-length commitments. Each counselor’s work hours are tracked, as is basic participant encounter information, but there are no clinical notes, no documented treatment plan, counseling records or claims/billing functions involved.

  • What counselor qualifications are required?

    MFLC counselors must meet the following requirements:

    • Hold at least a Master’s degree from an accredited Graduate program in a Mental Health-related field

    • Valid unrestricted counseling license from a state, District of Columbia, US territory or commonwealth that grants authority to provide counseling services as an independent practitioner

    • Licensed or certified in the state in which the MFLC is providing services

    • Have a minimum of two years post-masters supervised clinical experience

    • Be a U.S. citizen and speak fluent English
  • What are the necessary steps to become an MFLC?

    In addition the application and interview, providers interested in serving this program must:

    • Undergo program-specific credentialing process

    • Provide evidence of licensure and confirmation of education

    • Successfully complete a criminal history background check and fingerprinting

    • Successfully complete the comprehensive Magellan MFLC training program

    • Undergo and successfully complete government security clearances

    If you have the passion to serve our nation’s finest and meet the necessary skills and qualifications, it’s time to take the next step in your career and join us on our mission in providing support to our troops and their families.

    Current available assignments (Type “MFLC” in the search bar to narrow results)